Terms & Conditions

By accessing our website, creating an account, selecting a subscription tier, or utilizing our automated video generation services, you agree to be bound by these Terms & Conditions. This agreement forms a legally binding contract between you and AutoContent Labs Inc., operating as AutoContent.Live.

The Service

AutoContent.Live operates an automated AI engine for creating short-form and long-form videos, including voice synthesis, caption tracking, and direct multi-platform API auto-posting.

Token System

Services are rendered utilizing a credit/token metric. Monthly credits renew dynamically each billing cycle. Separate top-up credit packs do not expire.

Merchant of Record Clause

Our order process is conducted by our Merchant of Record, Paddle.com Market Ltd (“Paddle”). Paddle is the legal merchant of record and authorized reseller for all platform subscriptions, credits, and top-ups purchased on AutoContent.Live. Payments processed via Paddle will appear on your card statement as “PADDLE.NET”. Paddle handles all primary billing inquiries, transaction processing, and global sales tax compliance.

All transactions processed by our Merchant of Record (Paddle) are subject to a strict No-Refund Policy due to immediate GPU rendering and computing overheads. Users may cancel their recurring subscription plans at any time via their account profile to prevent future billing cycles. Detailed terms regarding eligibility exceptions are governed entirely by our standalone Refund Policy, which is incorporated into these Terms by reference.

Read the Refund & Cancellation Policy

Input Warranties

You represent and warrant that you possess all necessary rights, licenses, and permissions for any scripts, text prompts, audio uploads, or voice clones fed into our platform. You are solely liable for ensuring inputs do not violate third-party copyright laws.

Output Ownership

All visual assets, voiceovers, and exported video files generated on AutoContent.Live carry 100% Whitelabel Content Ownership for active paid accounts, permitting full commercial monetization and ad placement without watermarks.

AutoContent.Live serves strictly as an automated technical processing tool. We rely heavily on APIs provided by third-party social networks (including TikTok, YouTube/Google, and Meta) and upstream AI model infrastructures. We explicitly disclaim any liability, legal responsibility, or financial obligation for:

• Intermittent third-party API downtime, rate limits, or permanent structural policy updates.
• Any account suspensions, flags, shadowbans, or algorithmic visibility drops imposed by external social networks against your automated channels.

You agree not to exploit AutoContent.Live to produce, render, or distribute content that is illegal, defamatory, abusive, sexually explicit, hate-speech aligned, or directly infringing upon global intellectual property rights. Violation of this section results in immediate account termination without a refund.

You agree to defend, indemnify, and hold harmless AutoContent.Live, its officers, and directors from any claims, damages, losses, or legal expenses arising from your platform outputs or violations of these Terms. To the maximum extent permitted by law, AutoContent.Live shall not be liable for any indirect, incidental, or consequential damages, including loss of business revenue or social media account restrictions.

These Terms, your use of the platform, and any billing disputes handled by our Merchant of Record (Paddle) shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Calgary, Alberta, Canada.

Questions about these Terms & Conditions can be sent to info@altuslabsinc.com.

info@altuslabsinc.com